Payments, Shipping & Returns

PAYMENTS: Our web store uses PayPal and Shopify powered by Stripe as the credit card Merchant Service for all transactions. You do not have to have a PayPal account in order to pay by credit card or debit card. You can simply check out and provide your credit card or debit card number and billing address, or you can pay directly from your bank account. As you may know, paying with your PayPal account, if you have one gices additional protections when buying online.
Whichever method of payment you choose, Big Cartel nor Kouture Khyra Collections sees any of you credit card, billing or account information. You only gice this information through their secure payment pages. Orders are CUSTOM printed products and cannot be cancelled once the order has been accecpted and production has commenced. The order is personal to you, hence payment is required at the time of order.

SHIPPING AND RETURNS: Apparel items from our store are printed on demand. This means that orders can take up to 10 business days to ship.

RETURNS/CANCELLATION POLICY: Orders are custom printed and cannot be cancelled once the order has been accepted and production has commenced. ALL orders are inspected for quality care and defects prior to shipment. Therefore, your order will not be defected upon delivery. Claims for damage or loss in transit must be made directly with the carrier. There will be no refunds!